Powder Valley fire

Powder Valley Outdoors
To our Powder Valley family,

We’re okay.

The calls you get at 3 a.m. are never the ones you want. Early Sunday morning, a fire tore through our primary warehouse and offices. It’s a devastating, total loss of the building and the inventory inside.

What matters most is that every member of the Powder Valley family is safe, and so are the first responders who showed up for us. We’re profoundly grateful.

This is a hard time. But this community scraps and fights and lifts each other up. We’re going to rally, rebuild, and come back stronger.

If you placed an order:

Orders that already shipped will continue moving with tracking as normal.
For orders not yet shipped, we’re auditing each one. If we can’t fulfill it, we will make it right — refund or an alternative you approve. Powder Valley will continue to do the right thing where our customers are concerned.

How to reach us:
Our phones are temporarily offline while we set up an interim solution. Please email reload@powdervalley.com. We’re answering as fast as we can — thank you for bearing with us during this time.

Many of you have asked how you can help. This community truly is special, and we appreciate everyone's concern and support. We have a limited selection of products that were stored at a different facility and are ready to ship now. If you’d like to support us during this time, you can shop from that selection here: Products available to ship now. We also have Digital Gift Cards — usable today on the shippable items or later when our full inventory returns: Gift cards here.

We welcome and appreciate continued prayers for our Powder Valley family as we navigate this difficult time.

We’ll keep our status page updated as we work through recovery and next steps. You can find that page linked here. Thank you for standing with us — today and in the days ahead.

With gratitude and resolve,
Bryan, Noel, and the Powder Valley Team

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Saw the news last night, shame, hopefully they will recover and the insurance company doesn't screw them over. Have bought from them many times, good company with nice people.

Gunner

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https://www.instagram.com/41gunner/
41 Mags rule, Baers rock!

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Your in My Prayers

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To our Powder Valley family,

Thank you for the outpouring of love, support, and prayers. It has completely filled our hearts. We truly are part of the very best community in the world, and we love our Powder Valley family more than we can say. It’s been an emotional time, but receiving your messages of prayers, strength, and hope for the future have given us the courage we needed to keep moving forward.

For anyone who might have missed it, a fire tore through our main warehouse and offices in the middle of the night this past weekend, destroying almost everything. Thankfully, our Powder Valley family is safe, as are the first responders — and for that we’re deeply grateful. There’s a long road ahead, so please keep the prayers coming; we need all the support we can get. With all of you by our side, we know we’ll come back even better than before.

As you’d expect, we’re already forging ahead. Our team has set up mobile workstations so we can continue supporting customers while we rebuild, and we’re busy finding new temporary warehouse space while we work on our rebuild of home base. Below, you’ll find a few new photos of what happened and where we’re at now. We’ve also linked to a local news story about the fire with an interview from myself and Noel sharing what happened and where we go from here -- click here for the interview.

As I said in the interview, “We’re going to get up and we’re going to keep swinging. We’re going to keep swinging.”

What’s Next

We’ll share clear updates as we hit milestones.
We’ll send restock alerts the moment key items return.
Because so many of you have asked, we’ve included ways to support the business below — but only if it’s right for you. Your prayers are all we need.

Thanks to one off-site warehouse, we have a limited number of products available to ship now, and every order keeps momentum going while we rebuild. We also have digital gift cards, which can be used for what’s in-stock now or you can save them to use once our full inventory is back up.

With heartfelt thanks,

— Bryan, Noel, and the Powder Valley Team

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Been in that place a few times & no doubt they lost a bunch of stuff. I was there once & they were receiving a trailer load of stuff that day plus something from FedX.
[image]

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