I bought my RCBS Hand Priming Tool a long time ago ... sometime back in the 1990's. I have primed untold thousands of rifle and pistol cartridges. This last week the Large Primer Feed broke.

I sent RCBS an email about it this morning, listing the part number from their online catalog and letting them know I wanted to buy a replacement. An hour later I received an email from RCBS saying they were mailing the part and there would be no charge.

I thanked them for their help and for the part and let them know that I appreciated their company. I have been using RCBS stuff for many years ... probably more than 50 ... and they have always been very helpful and their customer service has always been amazing.

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Ele era velho.
Ele era corajoso.
Ele era feio.

They are great to deal with, years ago I bought a Rock Chucker press used, didn't have the primer catch cup so I called them to see about buying one. Even told them I bought it used at an auction, didn't matter, they sent a new one for free, even paid postage for the package.

Gunner

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https://www.instagram.com/41gunner/
41 Mags rule, Baers rock!

RCBS has been good to me.